QA Call Data Report

This report provides detailed, call-level results of the system’s automated evaluations.


Common columns

  • Audio
  • Call Date / Start Time
  • Agent Name
  • Snapshot Name
  • Region/Skill (if enabled)
  • Score Without Fatal • Score With Fatal
  • comments/flags

Filters & export

  • Filter by date range, agent, snapshot, campaign/skill, Disposition, and search by monitorUCID/Caller ID.
  • Export to CSV/XLS.