QA Call Data Report
This report provides detailed, call-level results of the system’s automated evaluations.
Common columns
- Audio
- Call Date / Start Time
- Agent Name
- Snapshot Name
- Region/Skill (if enabled)
- Score Without Fatal • Score With Fatal
- comments/flags
Filters & export
- Filter by date range, agent, snapshot, campaign/skill, Disposition, and search by monitorUCID/Caller ID.
- Export to CSV/XLS.
Updated about 15 hours ago