Appendix
This article provides the information on the URLs for domestic and international customers.
APIs Domain Name
For domestic ccaas - enter the domain: in1-ccaas-api.ozonetel.com
For international ccaas - enter the domain: api.ccaas.ozonetel.com
For Partners - enter the respective URL
Cloud Agent Integrations with Salesforce
For domestic ccaas - enter the URL:
https://in-ccaas.ozonetel.com/toolbar_widget/index.html#dashboard-agentFor international ccaas - enter the URL: https://agent.ccaas.ozonetel.com/toolbar_widget/index.html#dashboard-agent
For Partners - enter the respective domain in the below URL
https://{partnerdomainurl}/toolbar_widget/index.html#dashboard-agent
Cloud Agent account login
For domestic ccaas - enter the URL: https://cloudagent.ozonetel.com/login
For international ccaas - enter the URL: https://beta.ccaas.ozonetel.com/login
Updated 8 months ago