Appendix

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APIs Domain Name

For domestic ccaas - enter the domain: in1-ccaas-api.ozonetel.com

For international ccaas - enter the domain: api.ccaas.ozonetel.com

For Partners - enter the respective URL

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Cloud Agent Integrations with Salesforce

For domestic ccaas - enter the URL: [https://agent.cloudagent.ozonetel.com/login](https://agent.cloudagent.ozonetel.com/login)

For international ccaas - enter the URL: [https://agent.cxhub.ozonetel.com/login](https://agent.cxhub.ozonetel.com/login)

For Partners - enter the respective domain in the below URL https://{partnerdomainurl}/toolbar_widget/index.html#dashboard-agent

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Cloud Agent account login

For domestic ccaas - enter the URL: https://cloudagent.ozonetel.com/login

For international ccaas - enter the URL: https://cxhub.ozonetel.com/login