What information is required to implement SSO integration with CloudAgent?
This articles focuses on helping customers understand the necessary pre-requisites for the implementation of SSO integration with CloudAgent
SSO Integration with SAML Authentication
Below is the information provided from Ozonetel
- Entity ID - ozonetel
- ACS URL
- Domestic instance (Indian customers only)
- https://in1-ccaas-admin.ozonetel.com:443/saml/SSO (Admin Portal)
- https://in1-ccaas-monitor.ozonetel.com:443/saml/SSO (Dashboard Portal)
- https://agent.in-ccaas.ozonetel.com:443/saml/SSO (Agent Toolbar)
- https://sso-in1-ccaas-reportsv2.ozonetel.com/saml/SSO (Reporting Portal)
- US instance (outside of India)
- https://admin.ccaas.ozonetel.com:443/saml/SSO (Admin Portal)
- https://monitor.ccaas.ozonetel.com:443/saml/SSO (Dashboard Portal)
- <https://agent.ccaas.ozonetel.com:443/AgentPortal/saml/SSO> (Agent Toolbar)
- https://sso.ccaas.ozonetel.com/saml/SSO (Reporting Portal)
- Domestic instance (Indian customers only)
- Ozonetel Portal Logins
- Domestic instance (Indian customers only)
- https://in1-ccaas-admin.ozonetel.com/sso_login.jsp (Admin Portal)
- https://in1-ccaas-monitor.ozonetel.com/sso_login.jsp (Dashboard)
- https://in-ccaas.ozonetel.com/toolbar_widget/sso.html#dashboard-agent (Agent Toolbar)
- https://sso-in1-ccaas-reportsv2.ozonetel.com (Reporting)
- US instance (outside of India)
- https://admin.ccaas.ozonetel.com/sso_login.jsp (Admin Portal)
- https://monitor.ccaas.ozonetel.com/sso_login.jsp (Dashboard Portal)
- https://agent.ccaas.ozonetel.com/toolbar_widget/sso.html#dashboard-agent (Agent Toolbar)
- https://sso.ccaas.ozonetel.com (Reporting Portal)
- Domestic instance (Indian customers only)
For the implementation, Ozonetel will need the metadata file from the customer.
G-Suite does not allow whitelisting of multiple portals. In such cases, the current SSO implementation will include only ONE of the portals based on the customer requirement.
Updated 13 days ago