Conference Details

The Conference Details Report provides a detailed view of all conference calls conducted on your account for the current day. This report is especially useful for supervisors and quality analysts seeking visibility into multi-party conversations.

Key Information Included

• Participant Name: Identifies the third person added to an ongoing call.
• Duration: Total time the conference call lasted.
• Start and End Time: Exact timestamps for when the conference began and ended.
• Audio Recording: Available for detailed analysis

Additional information, such as DID and UCI,D is also provided, offering a thorough overview of each conference call for better insights and analysis.