The templates tab provides options to create email, WhatsApp, and SMS templates, allowing frequently used messages to be saved and easily sent without retyping.

To create a new template, refer to the video tutorial or follow the instructions provided below.

Click on the "+ New Template" button and select the type of template (Email, WhatsApp, or SMS) that you want to create.

Once you have selected the type of template, click on "Continue" and fill out all the necessary fields.

Template fields and descriptions

FieldDescription
Template Name*Name of the template that you like to give
Template Text*Type the text message for your template
Entity ID*Specific to the Indian users. Provided by vendor
Template ID*Specific to the Indian users. Provided by vendor