08 Nov 2023

What's New

• Experience enhanced flexibility and tailor your approach with advanced re-tries based on disposition and call status. Dive into the details.
• Customize campaigns with dynamic DIDs from a curated selection. Calls will now be dialed exclusively using the selected DIDs. Explore the possibilities here.
• Now, effortlessly change the DIDs for your campaigns using the API. Discover more in the details.
• We listen, we deliver. CloudAgent now supports 2-character dispositions, providing you with even more versatility. See details of this upgrade.
• Optimize vigilance by capturing every moment. Record even the ringing sound in your call recordings. See the details.

Bug Fixes

• We’ve cleaned up some dust in the cloud. Everything seems to be settled now.