CloudAgent 2.1

10 June 2023

What's New

  • Relax & send us bulk campaign(s) data. We will take care of the rest (refer to the API documentation for details).
  • Don't want comments from your agents at the time of call disposition? Configure it from the Admin Portal settings.
  • Tired of managing multiple agents? Associate individual agent(s) to agent group(s)
  • The metadata in the UUI field is completely controlled by YOU. We don't push any information from our side.

Bug Fixes

  • We’ve cleaned up some dust in the cloud. Everything seems to be settled now.