Getting Started

For a smooth start, here's how to access CloudAgent:

  • Select the blue-highlighted "Agent Login" to sign in as an agent. Don't use the other login meant for administrators.


Bookmark the main login page for quick access. This ensures agents can reach the login screen easily.

  • Enter the appropriate agent login credentials. Once all the required fields are filled, click "Login" to access the home page.

Refer below table for further details:

Account IDCloudAgent account ID
Agent IDThe unique ID assigned to an agent
Phone NumberRegistered CLOUDAGENT mobile number or could be an internal extension/ Webrtc number or any registered PSTN Number
PasswordPassword for authentication, assigned by the admin