Getting Started

For a smooth start, here's how to access CloudAgent:

  • Select the blue-highlighted "Agent Login" to sign in as an agent. Don't use the other login meant for administrators.

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Bookmark the main login page for quick access. This ensures agents can reach the login screen easily.

  • Enter the appropriate agent login credentials. Once all the required fields are filled, click "Login" to access the home page.

Refer below table for further details:

Account IDCloudAgent account ID
Agent IDThe unique ID assigned to an agent
Phone NumberRegistered CLOUDAGENT mobile number or could be an internal extension/ Webrtc number or any registered PSTN Number
PasswordPassword for authentication, assigned by the admin