Discussions
Getting 404 from a VM in Azure
When we are trying to access API domain “https://in1-ccaas-api.ozonetel.com/CAServices/AgentManualDial.php” from the VM in Azure, we are getting 403 forbidden error.
Is there any API which lets me only Update the DID of a campaign without requiring it to send extra params other than campaignName
I want to update DID of my campaign and keep all other settings as same.
Is there API for the same?
where to add webhook url and other details
I have created the webhook in my system and is ready to intigrate I am unable to find where I need to add my url and other access related stuff.
facing issue with nodejs package for ozonetel
error :
What is meant by TotalDialDuration
Hi, what is meant by TotalDialDuration in case of predictive dialer is enabled for agent.
dispositions
how to map dispositions
In ozonetel how can i add webhook for C2C
In ozonetel how can i add webhook for C2C
realtime CDR data
I have done the whole process as shown in document to get realtime CDR data from Ozonetel but the out shows 200 but there is no data coming up only coded text is shown how can i resolve this?
how to send the lead progressive dailer to CRM after connecting the first call
how to send the lead progressive dailer to CRM after connecting the first call
Disposition
How configure 3 level disposition in CCaaS account