Discussions
Where do i find `agentPhoneName` ?
how do i find
Exploring API
which api returns the agent email id ?
What are public IP's of Ozonetel ?
I am currently testing out of Ozonetel outbound campaigns and IVR flow.
What is the format of customerNumber when sending it in the payload?
- Should we add "+91" in front of number or just "91"
integration fields required
what all fields will be required in a table to save data from the api for fetch cdr by pagination(token based)
Outbond IVR report
"Hi, is there any API through which I can get the IVR report of each outbound campaign by simply passing the campaign name?"
Where can I find the information about the last call taken by a specific agent?
Where can I find the information about the last call taken by a specific agent?
CRM Integration
I have my own CRM, Can I use ozonetel to just manage my inbound/outbound calls through my CRM application ?
retrieving campaign list
can we get campaign list based on campaign type
How to integrate with Retell AI
Hi, I am using Retell AI voice agent to handle customer support issues. How can I integrate ozonetel with Retell AI? What options do I have to integrate it with third party tools for handling calls?