Discussions
Which JetBrains IDEs or tools help you most in your work?
In my experience, using full-featured IDEs makes a huge difference in productivity. I’ve been experimenting with different JetBrains tools, and what really helped was finding resources that explain how to get the most out of them, like JetBrains promo codes which also gave me access to multiple IDEs at a better price. Combining code completion, version control integration, and debugging features has streamlined my workflow, and I’ve noticed fewer errors and faster development cycles ever since.
API to fetch customer response & checkpoint details shown in UI (Detailed View)
I am trying to fetch customer response / checkpoint details shown in the UI Detailed View via API.
I have used Fetch CDR Details and Fetch CDR By Pagination, but these do not return the Response column or Checkpoint data.
Could you please confirm which API provides this data, or if it is not exposed via CDR APIs?
Send Bulk Data via Api
We are planning to send bulk campaign data (approximately 5,300 records) from salesforce to Ozonetel via API and would like your guidance on the best and recommended approach.
Where do i find `agentPhoneName` ?
how do i find
Exploring API
which api returns the agent email id ?
What are public IP's of Ozonetel ?
I am currently testing out of Ozonetel outbound campaigns and IVR flow.
What is the format of customerNumber when sending it in the payload?
- Should we add "+91" in front of number or just "91"
integration fields required
what all fields will be required in a table to save data from the api for fetch cdr by pagination(token based)
Outbond IVR report
"Hi, is there any API through which I can get the IVR report of each outbound campaign by simply passing the campaign name?"
Where can I find the information about the last call taken by a specific agent?
Where can I find the information about the last call taken by a specific agent?