Discussions

How can I change feild in DATA Summary report in Dashbord?

WHERE CAN I GET DOCUMENTATION OF OZOZNTEL TELEPHONY VOICE STREAMING?

After a red card, many expect a quick goal, but the match sometimes turns into slow possession against a deep block. What kind of viewing setup helps you compare next goal chances, corners, and cards without rushing into the most obvious option?

Please share the open api for the ivr droped call

from my backend of node js i have to use the ozonetel to make call to the users and then their realtime audio i have to pass to backend to process further

I am trying to fetch customer response / checkpoint details shown in the UI Detailed View via API.
I have used Fetch CDR Details and Fetch CDR By Pagination, but these do not return the Response column or Checkpoint data.
Could you please confirm which API provides this data, or if it is not exposed via CDR APIs?

We are planning to send bulk campaign data (approximately 5,300 records) from salesforce to Ozonetel via API and would like your guidance on the best and recommended approach.

how do i find

which api returns the agent email id ?

I am currently testing out of Ozonetel outbound campaigns and IVR flow.