SIP Locations

This feature helps to add a New SIP location. The SIP Location refers to the physical location where the SIP numbers are enabled and can be used.

The SIP server URL is the address of the server that manages the SIP numbers for a particular location. This URL is provided by Ozonetel and is required to set up the SIP numbers for use.

As an admin, you can add relevant agents for each SIP location. Please note that each agent should be tagged to a unique SIP location.

This allows you to manage the distribution of incoming calls and assign the calls to the most appropriate agents based on their skills, availability, and location. By assigning agents to specific SIP locations, you can ensure that the calls are handled effectively and that the customers receive the best possible service.