Use this API to add data to any outbound campaign(dialer) with basic authentication. Create an outbound campaign in your CloudAgent account, and use this API to add data/records for the same.

You can also manually add data to the dialer by uploading an Excel sheet. However by using this API, the same can be automated.

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Note:

• Make sure the admin setting 'API Authentication' is set to 'TOKEN_AUTH', If you are using this API.
• In the body params, if no priority value is specified, the system defaults to 1.

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Rate Limit:

A maximum of 100 requests per minute is allowed for this API.

To add campaign data with the use of a token, follow these steps:

1. Generate the Token: Use the 'Generate Token ' API to obtain an authentication token.
2. Enter the Token ID: Navigate to the right section of this page, under the 'AUTHORIZATION' tab. Here, input the generated token ID.
3. Add Campaign Data: With the token entered, pass the below header parameters:

4. Pass the BODY PARAMS in the following format:

{
    "campaignName": "xxxxxx",
    "phoneNumber": "830xxxxxxx",
    "Name": "xxxxx",
    "action": "xxxxx",
    "skill": "xxxxx",
    "priority": "xx",
    "agentId": "xxxxx",
    "expiryDate": "YYYY-MM-DD HH:MM:SS",
    "checkDuplicate": "xxxx",
    "userName": "xxxxxx"
}

Below is the description of the parameters to be passed:

Possible responses