This API allows you to delete an existing agent from your CloudAgent account.

To use this API with the help of a token, follow these steps:

Generate the Token: Use the 'Generate Token' API to obtain an authentication token.
Enter the Token ID: Navigate to the right section of this page, under the 'AUTHORIZATION' tab. Here, input the generated token ID.
With the token entered, pass the below header and body parameters:

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Rate Limit
This API permits up to 5 requests per minute.

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APIs Domain Name
For domestic ccaas - enter the domain: in1-ccaas-api.ozonetel.com
For international ccaas - enter the domain: api.ccaas.ozonetel.com
For Partners - enter the respective URL

Possible Responses


Success Response	{"Status": "Success","Message": "Agent xxxxx Deleted Successfully"}
Missing apiKey key / Missing apiKey Value	"{""status"": ""false"",""message"": ""Api Key Should Not be Null or Empty."", ""data"": null}"
Passing Invalid apiKey Value	{"status": "false","message": "Invalid User Details","data": null}
Passing Invalid userName Value / Missing userName key / Missing userName Value	{"status": "false","message": "Invalid User Details","data": null}
Passing Invalid agentId Value / Missing agentId key / Missing agentId Value /	"{""messages"": ""Invalid Agent Details"", ""status"": ""error""}"
Deleting an already deleted agent.	{"status": "error","messages": "Invalid agent details or Agent is already deleted"}
More than 5 requests per minute	"{""status"": ""error"", ""message"": ""Max limit exceeded""}"

200Successful response indicating the agent was deleted.

400Bad Request due to missing or invalid input.

404Agent not found.