Recording Control API

This API allows you to manage call recordings while on call, with the ability to pause and resume recordings as necessary during the conversation.

Required Parameters

Parameter	Description
userName*	Your CloudAgent account user name.
apiKey*	API key of your account. Available in admin login.
action*	- 'pause' - to pause the recording - 'unPause' - to unpause the recording
ucid*	Unique identification number of the call.

Empty Username

{
  "status": "Error",
  "message": "userName should not be empty"
}

Invalid Username

{
  "status": "Error",
  "message": "userName or apiKey is Invalid"
}

Missing API Key

{
  "status": "Error",
  "message": "apiKey should not be empty"
}

Invalid API Key

{
  "status": "Error",
  "message": "userName or apiKey is Invalid"
}

Invalid Action

{
  "status": "Error",
  "message": "action should be either pause or unPause"
}

Missing Action

{
  "status": "Error",
  "message": "action should not be empty"
}

Invalid UCID

{
  "status": "Error",
  "message": "ucid is Invalid"
}

Missing UCID

{
  "status": "Error",
  "message": "ucid should not be empty"
}

Pause Success

{
  "status": "Error",
  "message": "{\"status\":\"Success\",\"message\":\"paused monitoring of the channel\"}"
}

Unpause Success

{
  "status": "Error",
  "message": "{\"status\":\"Success\",\"message\":\"Unpaused monitoring of the channel\"}"
}