get
https://{domainname}/CAServices/Call/Record.php
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Recording Control API
This API allows you to manage call recordings while on call, with the ability to pause and resume recordings as necessary during the conversation.
APIs Domain NameFor domestic ccaas - enter the domain: in1-ccaas-api.ozonetel.com
For international ccaas - enter the domain: api.ccaas.ozonetel.com
For Partners - enter the respective URL
Required Parameters
| Parameter | Description |
|---|---|
| userName* | Your CloudAgent account user name. |
| apiKey* | API key of your account. Available in admin login. |
| action* |
|
| ucid* | Unique identification number of the call. |
Possible Responses
Authentication Issues
Empty Username
{
"status": "Error",
"message": "userName should not be empty"
}Invalid Username
{
"status": "Error",
"message": "userName or apiKey is Invalid"
}Missing API Key
{
"status": "Error",
"message": "apiKey should not be empty"
}Invalid API Key
{
"status": "Error",
"message": "userName or apiKey is Invalid"
}Action Issues
Invalid Action
{
"status": "Error",
"message": "action should be either pause or unPause"
}Missing Action
{
"status": "Error",
"message": "action should not be empty"
}UCID Issues
Invalid UCID
{
"status": "Error",
"message": "ucid is Invalid"
}Missing UCID
{
"status": "Error",
"message": "ucid should not be empty"
}Success Responses
Pause Success
{
"status": "Error",
"message": "{\"status\":\"Success\",\"message\":\"paused monitoring of the channel\"}"
}Unpause Success
{
"status": "Error",
"message": "{\"status\":\"Success\",\"message\":\"Unpaused monitoring of the channel\"}"
}