The Unsubscribe API functions to discontinue real-time updates on call and agent status for your account. By utilizing this API, you can cease the subscription to receive updates. When a call status changes, the CRM will no longer be informed.

👍

Domain name

Ensure to include the domain name in the 'Base URL' field located on the right section of the screen.

For In-CcaaS: subscription.ozonetel.com

For US: subscription.ccaas.ozonetel.com

Parameters

To utilize this API, you are required to provide all the following parameters.

BODY PARAMS

To unsubscribe from call events, agent events, or both events, you need to specify them in the BODY PARAMS field, as demonstrated in the example below.

To unsubscribe call events

{
	"eventType":"call"
}

To unsubscribe agent events

{
	"eventType":"agent"
}

To unsubscribe all events

{
	"eventType":"all"
}

HEADERS

Possible Responses