This API is used to retrieve all the campaign information. The information that can be retrieved is the CampaignId, Campaign name, Username, Position (whether in a ready state or not), DID, and Campaign type (Inbound, Preview, Chat, IVR, Progressive, and Predictive).

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APIs Domain Name
For domestic ccaas - enter the domain: in1-ccaas-api.ozonetel.com
For international ccaas - enter the domain: api.ccaas.ozonetel.com
For Partners - enter the respective URL

To use this API with the help of a token, follow these steps:

Generate the Token: Use the 'Generate Token' API to obtain an authentication token.
Enter the Token ID: Navigate to the right section of this page, under the 'AUTHORIZATION' tab. Here, input the generated token ID.
With the token entered, pass the below header and body parameters:

Header parameters

Parameter	Description
Content-Type	application/json

Body Params

{
"userName":"Test" }

Possible responses

Success response

{
  "message": [
    {
            "UserName": "demo_user",
            "Position": "READY",
            "PerDayRetries": null,
            "NoOfDaysToRetry": null,
            "NoOfTries": null,
            "DynamicDID": null,
            "RetryConditions": null,
            "Campaign": "SpeechYellow.ai_test",
            "CampaignID": 638,
            "FallBackDID": null,
            "FallbackDynamicDID": null,
            "DID": "xxxx",
            "CampaignType": "InBound"
    },
    {
            "UserName": "demo_user",
            "Position": "RUNNING",
            "PerDayRetries": null,
            "NoOfDaysToRetry": null,
            "NoOfTries": 5,
            "DynamicDID": null,
            "RetryConditions": null,
            "Campaign": "omnichannel",
            "CampaignID": 1369,
            "FallBackDID": null,
            "FallbackDynamicDID": null,
            "DID": "xxxxx",
            "CampaignType": "Chat"
    }
  ],
  "status": "success"
}

Invaid apikey/userName

{
  "status": "false",
  "message": "Invalid User Details",
  "data": null
}