Agent State Summary (Basic Authentication)

This API provides a summary report of agent states for given filters.

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Body Params
string
required

Start datetime in YYYY-MM-DD HH:MM:SS format.

string
required

End datetime in YYYY-MM-DD HH:MM:SS format.

string
required

CloudAgent account username.

string

Comma-separated list of Agent IDs to filter.

string

Comma-separated list of call modes (inbound, manual, progressive, etc.).

Headers
string
required

Available in CloudAgent admin login.

string
required

Should be application/json

Response

Language
URL
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Response
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application/json