This API allows you to update/edit the details of an existing agent in your CloudAgent account.

To use this API with the help of a token, follow these steps:

Generate the Token: Use the 'Generate Token' API to obtain an authentication token.
Enter the Token ID: Navigate to the right section of this page, under the 'AUTHORIZATION' tab. Here, input the generated token ID.
With the token entered, pass the below header and body parameters:

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Rate Limit:
This API permits up to 5 requests per minute.

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APIs Domain Name
For domestic ccaas - enter the domain: in1-ccaas-api.ozonetel.com
For international ccaas - enter the domain: api.ccaas.ozonetel.com
For Partners - enter the respective URL

Possible Responses


Missing apiKey key / Missing apiKey Value	"{""status"": ""false"",""message"": ""Api Key Should Not be Null or Empty."", ""data"": null}"
Passing Invalid apiKey Value	{"status": "false","message": "Invalid User Details","data": null}
Passing Invalid userName Value / Missing userName key / Missing userName Value	{"status": "false","message": "Invalid User Details","data": null}
Passing Invalid agentId Value / Missing agentId key / Missing agentId Value /	"{ ""status"": ""error"", ""message"": ""Agent not found"" }"
Passing Invalid agentName Value	"{""Status"": ""Fail"",""Message"": { ""agentName"": ""The agent name must not be empty and it should be between 2 and 50 alphanumeric characters and allow special characters such as., @, _, -""}}"
Missing agentName Value	"{""status"": ""error"", ""message"": ""Agent Name is required""}"
Passing Invalid password Value	{"message": "Password length must be between 3 and 50 characters","status": "error"}
Missing password Value	"{""message"": ""Password is required"", ""status"": ""error""}"
Passing Invalid email Value	"{""message"": ""Invalid email format"", ""status"": ""error""}"
Missing email key	{"message": "Email should not be null or empty","status": "error"}
Missing email Value	{"message": "Email should not be null or empty","status": "error"}
Verify rate limit of updation API.	"{""status"": ""error"", ""message"": ""Max limit exceeded""}"