post
https://{domainname}/CAServicesV2/agentLogoutByAdmin.html
Allows an admin to either force logout or release an agent using a secure query-based request.
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| Time | Status | User Agent | |
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Agent force logout by Admin API is used to force release or log out the agent by the Admin. Agent can be released/logged out from the Admin’s portal irrespective of the Agent’s logged-in modes (Not ready, Ready, Busy, Pause, etc.)
Possible responses
| Success response | {"code": "200", "status": "Success", "message": "Agent Logout/Release successfully."} |
| Invalid api_key | {"code":"400","status":"Error","message":"Check input Parameters"} |
| Invalid username | {"code":"400","status":"Error","message":"Check input Parameters"} |
| Invalid agentid | {"code":"400","status":"Error","message":"Agent does not exists with id a","response":null} |
Further InsightsBy default, the domain name is https://in1-ccaas-api.ozonetel.com. Please refer here to change based on the need.