This API is used to delete existing phone number details in CloudAgent. The user has to update the ‘action’ parameter with the delete function. For example, if the action parameter = delete along with the following parameters, this API creates a new phone number.
To use this API with the help of a token, follow these steps:
- Generate the Token: Use the 'Generate Token' API to obtain an authentication token.
- Enter the Token ID: Navigate to the right section of this page, under the 'AUTHORIZATION' tab. Here, input the generated token ID.
- With the token entered, pass the below header and body parameters:
Header parameters
| Parameter | Description |
|---|---|
| Content-Type | application/json |
Body Params
{
"userName":"xxxx",
"action":"delete",
"phoneNumber":"xxxx",
"phoneName":"xxxxx"}
| Parameter | Description |
|---|---|
| userName* | CloudAgent user name |
| action* | "delete" to delete an existing phone number |
| phoneNumber* | The phone number that is to be deleted. |
| phoneName* | Optional name to the Phone number or lead |
Note
- Parameters with ‘*’ are considered to be mandatory parameters.
- phoneNumber with special characters(+1, +91 etc.,) are to be encoded(add %2B instead of ‘+’) while passing in the request.
- The ‘phoneName’ parameter is not case-sensitive.
Possible responses
Success response | "status": "success" |
Invalid api_key | "status": "error" |
Invalid action | "status": "error" |
Invalid phoneNumber | "status": "error" |
Invalid username | "status": "error" |
Empty phoneName | "status": "error" |
Empty phoneNumber | "status": "error" |