get https://{domainname}/CAServices/AgentDetails/AgentDetails.php
This API is used to fetch the status of logged-in Agents for a particular CloudAgent account by the agent id.
To access this API the following parameters MUST be passed.
| Parameter | Description |
|---|---|
| userName* | CloudAgent account name |
| apiKey* | Available in CloudAgent admin login |
| AgentId | Id of agent's required to get data |
Note
- Parameters with ‘*’ are considered to be mandatory parameters.
Possible responses
| Success response | status: "success" message: ": { "0-0": "Success response", "0-1": "status: "success"\nmessage: uccess response", "0-1": "status: "success" \nmessage: ": { \n "0-0": "Success response", \n "0-1": "status: \"success\"\\nmessage: [{\"AgentId\": \"xxx\"\n\"AgentName\": \"xxx\"\n", "1-0": "If userName is empty", "1-1": ""status": "error"\n"message": "userName should not be empty"", "2-0": "If apiKey is empty", "2-1": ""status": "error"\n"message": apiKey should not be empty"", "3-0": "If userName or apiKey is invalid", "3-1": ""status" |
| If userName is empty | "status": "error" "message": "userName should not be empty" |
| If apiKey is empty | "status": "error" "message": apiKey should not be empty" |
| If userName or apiKey is invalid | "status": "error" "message": "userName or apiKey is Invalid" |
| If campaignName is invalid | "status": "error", "message": "campaignName is Invalid" |
| If rate limit exceeds | "status": "error" "message": "only 1 hit will be allowed within a time frame of 5mins" |
Further Insights
By default, the domain name is https://in1-ccaas-api.ozonetel.com. Please refer here to change based on the need.