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Agent Manage
Agent Authentication
post
Release Agent Phone Number (Basic auth)
post
Release Agent Phone Number (Token auth)
post
Force Logout or Release Agent
post
Create Agent (Basic Authentication)
post
Create Agent (Token Authentication)
post
Delete Agent (Basic Authentication)
delete
Delete Agent (Token Authentication)
delete
Edit Agent Details (Basic Authentication)
put
Edit Agent Details (Token Authentication)
put
Agent State Summary (Basic Authentication)
post
Agent State Summary (Token Authentication)
post
Change Agent State (Basic authentication)
post
Change Agent State (Token authentication)
post
Average Handling Time (Basic authentication)
get
Average Handling Time (Token authentication)
get
Customer Hold Details (Basic Authentication)
get
Customer Hold Details (Token Authentication)
get
Get Agent Logins (Basic Authentication)
post
Get Agent Logins (Token Authentication)
post
Agent Details (Basic Authentication)
post
Agent Details (Token Authentication)
post
Dispositon
Set Disposition (Basic authentication)
post
Get Disposition List (Basic authentication)
post
Set Disposition (Token Auth)
post
Get Disposition List (Token Auth)
post
Campaign Data
Add Campaign Bulk Data by File
post
Add Campaign Bulk Data (New)
post
Add Campaign Data (Basic Authentication)
post
Add Campaign Data (Token Authentication)
post
Delete Campaign Data (Basic Authentication)
delete
Delete Campaign Data (Token Authentication)
delete
Delete Campaign Bulk Data (Basic Authentication)
delete
Delete Campaign Bulk Data (Token Authentication)
delete
Delete Single Campaign (Bulk Data) - Basic Authentication
delete
Delete Single Campaign (Bulk Data) - Token Authentication
delete
Available Campaigns (Basic authentication)
get
Available Campaigns (Token authentication)
get
Campaign Dial Status
post
Set Campaign Status (Basic authentication)
put
Set Campaign Status (Token authentication)
put
Get Campaign Status (Basic Authentication)
get
Get Campaign Status (Token authentication)
get
Get Campaigns by Number (Basic Auth)
post
Get Campaigns by Number (Token Auth)
post
Update Dynamic DIDs
post
Generate Token
Generate Token
post
Call Control
Call Control in Conference (Basic authentication)
post
Call Control in Conference (Token authentication)
post
Call Recoding pause/unPause
get
Manual Dialer
Agent Manual Dial (Basic authentication)
post
Agent Manual Dial (Token authentication)
post
Skill Wise Agent Manual Dial (Basic authentication)
post
Skill Wise Agent Manual Dial (Token authentication)
post
Phone Manual Dial (Basic Authentication)
post
Phone Manual Dial (Token Authentication)
post
Skill Wise Phone Manual Dial (Basic Authentication)
post
Skill Wise Phone Manual Dial (Token Authentication)
post
Reports
Get AbandonedCalls (Basic Authentication)
get
Get Abandoned Calls (Token Authentication)
get
Fetch CDR Details (Basic authentication)
get
Fetch CDR Details (Token authentication)
get
Fetch CDR by UCID (Basic authentication)
get
Fetch CDR by UCID (Token authentication)
get
Fetch CDR By Pagination (Basic authentication)
get
Fetch CDR By Pagination (Token authentication)
get
Manage Phone Number
Create Phone Number (Basic authentication)
post
Create Phone Number (Token authentication)
post
Edit Phone Number (Basic authentication)
post
Edit Phone Number (Token authentication)
post
Delete Phone Number (Basic authentication)
post
Delete Phone Number (Token authentication)
post
Get Phone Number Details (Basic Authentication)
get
Get Phone Number Details (Token authentication)
get
Schedule Data
Scheduled Campaign Data (Basic authentication)
post
Scheduled Campaign Data (Token authentication)
post
Delete Schedule Campaign Data (Basic authentication)
delete
Delete Schedule Campaign Data (Token authentication)
delete
Scheduled Data Status (Basic authentication)
get
Scheduled Data Status (Token authentication)
get
WhatsApp Bulk APIs
Bulk Upload WhatsApp
post
Campaign Start CURL Request
post
BlockGroupV2
Get Block Number Group Details (Basic authentication)
get
Get Block Number Group Details (Token authentication)
get
Create Block Number Group (Basic authentication)
post
Create Block Number Group (Token authentication)
post
Update Block Number Group (Basic authentication)
put
Update Block Number Group (Token authentication)
put
Delete Block Number(s) from a Group (Basic Authentication)
delete
Delete Block Number(s) from a Group (Token Authentication)
delete
Real Time Event Subscription API
Subscribe API
post
Un-Subscribe API
post
Get Subscription List API
get
Campaign Handling
Inbound Campaign Create
post
Inbound Campaign Update
post
Inbound Campaign Delete
post
Outbound Campaign Create
post
Outbound Campaign Update
post
Outbound Campaign Delete
post
Get WA Templates
Get WA Templates by WABA ID
get
Ozonetel SMS Bulk API
Ozonetel SMS Bulk API
post
Skill Handling
Create a Skill (Basic auth)
post
Create a Skill (Token auth)
post
Get Skill Details (Basic auth)
post
Get Skill Details (Token Auth)
post
Update a Skill (Basic Auth)
put
Update a Skill (Token auth)
put
Delete a Skill (Basic auth)
delete
Delete Skill (Token auth)
delete
Average Handling Time (Basic authentication)
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Average Handling Time (Token authentication)
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