By using this API, users can retrieve information about call activities, accessing call detailed reports from the dashboard portal that cover a period of up to 30 days.

To access this API the following parameters MUST be passed.

ParametersDescription
api_key*Available in CloudAgent admin login
user_name*CloudAgent account name
from_date*Date and Time in format yyyy-mm-dd hh:mm:ss
to_date*Date and Time in format yyyy-mm-dd hh:mm:ss
formatjson/xml Response format

Possible responses

Invalid api_key"status": "failure"
"message": "Please provide API key"
user_name is invalid"status": "failure"
"message": "Please provide UserName"
from_time or to_time is set to more than 30 days"status": "failure
"message": "The Requested date should not be more than 30 days"
no data entered"status": "failure
"message": "no record found"

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Further Insights

By default, the domain name is https://in1-ccaas-api.ozonetel.com. Please refer here to change based on the need.

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