This API is used to delete existing phone number details in CloudAgent. The user has to update the ‘action’ parameter with the delete function. For example, if the action parameter = delete along with the following parameters, this API creates a new phone number.

To access this API the following parameters MUST be passed

ParameterDescription
action*"delete" to delete an existing phone number
apiKey*Available in CloudAgent admin login
userName*CloudAgent user name
phoneNumber*The phone number that is to be created or deleted.
phoneName*Optional name to the Phone number or lead adding.

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Note

  • Parameters with ‘*’ are considered to be mandatory parameters.
  • phoneNumber with special characters(+1, +91 etc.,) are to be encoded(add %2B​ instead of ‘+​’) while passing in the request.
  • The ‘phoneName’ parameter is not case-sensitive.

Possible responses

Success response"status": "success"
"message": "record inserted successfully"
Invalid api_key"status": "error"
"message": "userName or apiKey not valid"
Invalid action"status": "error"
"message": "action not valid"
Invalid phoneNumber"status": "error"
"message": "phoneNumber must be numeric"
Invalid username"status": "error"
"message": "userName or apiKey not valid"
Empty phoneName"status": "error"
"message": "phoneName cannot be empty"
Empty phoneNumber"status": "error"
"message": "phoneNumber cannot be empty"

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Further Insights

By default, the domain name is https://in1-ccaas-api.ozonetel.com. Please refer here to change based on the need.

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