Discussions

facing issue with nodejs package for ozonetel

error :

last year by Prakhar Saxena

What is meant by TotalDialDuration

Hi, what is meant by TotalDialDuration in case of predictive dialer is enabled for agent.

last year by Tarun

dispositions

how to map dispositions

last year by Ravi

In ozonetel how can i add webhook for C2C

last year by Swati

realtime CDR data

I have done the whole process as shown in document to get realtime CDR data from Ozonetel but the out shows 200 but there is no data coming up only coded text is shown how can i resolve this?

last year by raman

how to send the lead progressive dailer to CRM after connecting the first call

last year by aakash

Answered

Disposition

How configure 3 level disposition in CCaaS account

last year by Vikash