Discussions
Efficient analysis and tracking of campaign results
I need to figure out how to properly track the results of automated campaigns. I would like to understand which metrics are important and how to properly analyze them in order to improve the strategy. If anyone has already encountered this and can share their experience, I would be grateful for your help. Give advice on how to avoid mistakes in analysis!
action parameter in addCampaignData API
i the api addBulkData/format/json, i am passing parameter action: start , but campaign is not starting after data upload process is complete
SIp unregister error
In User login report why SIPUnregister error comes and user going offline automatically
Getting 404 from a VM in Azure
When we are trying to access API domain “https://in1-ccaas-api.ozonetel.com/CAServices/AgentManualDial.php” from the VM in Azure, we are getting 403 forbidden error.
Is there any API which lets me only Update the DID of a campaign without requiring it to send extra params other than campaignName
I want to update DID of my campaign and keep all other settings as same.
Is there API for the same?
where to add webhook url and other details
I have created the webhook in my system and is ready to intigrate I am unable to find where I need to add my url and other access related stuff.
facing issue with nodejs package for ozonetel
error :
What is meant by TotalDialDuration
Hi, what is meant by TotalDialDuration in case of predictive dialer is enabled for agent.
dispositions
how to map dispositions
In ozonetel how can i add webhook for C2C
In ozonetel how can i add webhook for C2C