June 2025
about 8 hours ago
Features
💬 Interaction Hub Tab on Agent Toolbar (Desktop Mode)
A new Interaction Hub tab is now available on the Agent Toolbar in desktop view. This includes:
- Active Chats Widget & Agent Assist Widget
Improvements
📅 Callback Scheduling Limited to 30 Days
- Agents can now schedule callbacks via the disposition window only for dates within the next 30 days.