Feb 2025

⚙️ Live & Historic Reports Selection for Sub User Profiles

• Admins can now customize report access for Sub Users by selecting specific Live & Historic reports through the Sub User Profile settings.

📊 Hunting Status Widget (Offline Agents)

• A new Hunting Status Widget is now available in CxHub for tracking offline agents.

  
  

🔧 Improvements

📌 Expanded Agent List & Agent List V2 Widget

• The Agent List Widget now has unlimited height, displaying more agents on larger screens like TV monitors.
• Note: To use this expanded view, only one Agent List or Agent List V2 widget should be added to the dashboard.

  • Refer screenshot for reference: